The states
Down against Under Maintenance
The difference matters, and it is the one people get wrong.- Under Maintenance — you chose to stop it. Planned work.
- Down — it stopped on you. This is what counts as downtime, and what availability and MTBF are computed from.
Allowed moves
Retire and Dispose require approval, and are irreversible. An asset with open work orders
cannot be retired — clear the work first.
Where states get changed
- On the asset, from the action bar.
- From a work order — reporting a breakdown against a machine takes it Down; returning it to service brings it back.
- From the field app, where a technician can put a machine down or return it to service at the machine.